Privacy Policy

1. General Information

We take the protection of your personal data seriously. This privacy policy explains how we collect, use, and protect your data when you visit our website or use our services. Our practices comply with the EU General Data Protection Regulation (GDPR) and relevant Indian data protection laws.

2. Data Collection

We collect personal data when you:

• Fill out contact or registration forms

• Book services or make payments

• Subscribe to newsletters or updates

• Interact with our website (e.g., cookies, analytics)

Types of data collected:

• Name, email, phone number

• Academic background and preferences

• Payment details (processed securely via third-party providers)

• IP address, browser type, and usage data

3. Purpose of Data Processing

We use your data to:

• Evaluate academic profiles and recommend courses

• Provide consultancy services

• Process payments and invoices

• Improve website functionality and user experience

• Comply with legal obligations

4. Legal Basis

Data processing is based on:

• Your consent (Art. 6(1)(a) GDPR)

• Contractual necessity (Art. 6(1)(b) GDPR)

• Legal obligations (Art. 6(1)(c) GDPR)

• Legitimate interests (Art. 6(1)(f) GDPR)

5. Data Transfer

We may transfer data to:

• Payment processors (e.g., Stripe, Razorpay)

• Hosting and analytics providers

• Legal or tax authorities (if required)

• International transfers (e.g., between Germany and India) are conducted with appropriate safeguards, such as standard contractual clauses or equivalent protections.

6. Cookies and Analytics

Our website uses cookies to enhance user experience. You can manage cookie preferences via your browser settings.

We use tools like Google Analytics to understand user behavior. These tools may collect anonymized usage data.

7. Your Rights

You have the right to:

• Access your data

• Correct or delete your data

• Withdraw consent

• Object to processing

• Lodge a complaint with a supervisory authority (e.g., Bayerisches Landesamt für Datenschutzaufsicht)

8. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

9. Liability for Content

As a service provider, we are responsible for our own content under § 7 TMG. However, we are not obligated to monitor third-party information or links (§§ 8–10 TMG). Liability for illegal content begins only upon awareness of a specific violation.

10. Liability for Links

Our website may contain links to external sites. We are not responsible for the content of these sites. Linked content was checked at the time of linking and found to be lawful.

11. Changes to This Policy

We may update this policy to reflect legal or operational changes. Please check this page regularly for updates.

Terms and Conditions

1. Scope of Services

We provide support to students seeking admission to educational institutions abroad, including:

• Pre-admission services such as counseling, university shortlisting, application assistance, and exam prep guidance.

• Post-admission services such as visa support, accommodation advice, orientation guidance, and ongoing academic or relocation support.

2. Eligibility

Clients must provide accurate personal, academic, and financial information. Services may be limited based on eligibility criteria established by partner institutions or immigration authorities.

3. Fees & Payment

• All consultancy fees are outlined in advance and subject to change.

• Payment is due before initiation of services unless agreed otherwise.

• Fees paid are non-refundable once services begin, except in cases of proven negligence on our part.

4. Client Responsibilities

Clients agree to:

• Supply truthful and complete information throughout the consultancy process.

• Actively participate in the preparation of required documents and procedures.

• Follow timelines and instructions provided for effective outcomes.

5. Disclaimer

• We do not guarantee admission, scholarships, or visa approvals. Final decisions rest solely with institutions and authorities.

• Our guidance is based on current regulations and practices, which may change without notice.

• We are not liable for any loss, delay, or denial resulting from external factors such as embassy decisions, academic performance, or third-party services.

6. Confidentiality & Data Protection

All client data is handled in accordance with applicable data protection laws. We do not share personal data with third parties except where required by law or with client consent.

7. Limitation of Liability

We shall not be liable for indirect or consequential damages, including lost opportunities or expenses incurred due to changes in admission outcomes, visa policies, or academic regulations.

8. Termination

Either party may terminate the agreement with written notice. Refunds (if any) are subject to the refund policy stated above.

9. Jurisdiction

These Terms are governed by the laws of Germany and India, and any disputes shall be resolved under the jurisdiction of courts therein.